Shipping policy

Effective Date: 01/06/2025

At 7A1CASA, we are committed to providing a seamless shopping experience with fast and reliable shipping. Please review our shipping terms below.

1. Shipping Methods

We offer the following delivery options within the UAE:

  • Dubai: Same-day delivery (for orders placed before 4:00 PM)

  • Other Emirates: Next-day delivery

  • Delivery options will be shown at checkout.

2. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed after 4:00 PM, on weekends, or holidays will be processed the next business day.

3. Shipping Time

  • Dubai: Same-day (for orders placed before 4:00 PM)

  • Abu Dhabi, Sharjah, Ajman, UAQ, Ras Al Khaimah, Fujairah, Al Ain: 1–2 business days

4. Shipping Costs

  • Shipping fees are shown at checkout based on your delivery address.

  • Free shipping promotions may be offered and will be clearly displayed on our website.

5. Order Tracking

Once your order has shipped, you will receive an email or WhatsApp message containing your tracking number and courier details.

6. International Shipping

Yes, we ship to most countries worldwide. International shipping times vary by location.

7. Shipping Restrictions

Certain products may have shipping limitations due to:

  • Size or weight

  • Regional restrictions

  • Courier policies

If any item in your order cannot be shipped, we will contact you to arrange an alternative.

8. Lost or Damaged Packages

If your order is:

  • Lost,

  • Delivered damaged, or

  • Missing items,

Please contact us within 2 days of the delivery date.
We will coordinate with the courier to resolve the issue as quickly as possible.

9. Contact Us

If you have any questions regarding shipping, please contact our support team at:

📧 support@7A1CASA.com
📞 +971 50 888 6485

We are here to help!